Swiss-Belhotel Napier
36 Munroe Street, Napier South, Napier 4110
Rating: 4.1 ★ (203 ratings)
Details
Swiss-Belhotel Napier presents itself as Napier's first international upscale hotel, combining Art Deco design with modern amenities to create a refined yet welcoming atmosphere. Positioned in the vibrant heart of downtown, guests are just a five-minute stroll from Marine Parade, offering effortless access to the scenic Hawke's Bay waterfront, the tranquil Sunken Gardens, and the captivating National Aquarium of New Zealand. Its distinctive architectural style and prime location truly set this property apart.
Within its walls, the hotel boasts a selection of spacious rooms and suites, including Deluxe Rooms, various Studio options, and one or two-bedroom Swiss-SuperSuites. Each accommodation provides modern comforts such as air-conditioning, private bathrooms, flat-screen televisions, and complimentary high-speed Wi-Fi. Dining is a highlight with a modern restaurant serving local cuisine, catering to diverse dietary needs, while breakfast offers continental, buffet, and à la carte choices. A fitness centre, bar, and concierge services further enhance the guest experience.
This hotel is ideally suited for a variety of travellers, from those embarking on a leisurely getaway to business visitors seeking a comfortable and convenient base. With its pet-friendly policy, it welcomes guests travelling with their four-legged companions, ensuring no family member is left behind. The blend of elegant design, comprehensive facilities, and a central location makes it an appealing choice for anyone wishing to explore the charm and attractions of Napier and Hawke's Bay.
Location
Contact
+64 6 280 6080 | https://www.swiss-belboutiquenapier.com/
Comments
More than happy to pay a bond, but this does not need to have card details put in computer as it was here.
Suggest giving an expired card, but i didnt have one on this occasion in my wallet.
I also noticed when tapped at check in the receptionist flipped the card so the 3 digit number on back was visible. Very obvious sign. Time will tell.
Otherwise, room clean . Feel like im in Deria, in DXB a we bit. Similar decor.
This was disappointing
Luckily the Clive square pub was nearby
I would recommend that to all
The concierge was abrupt and demanded to see id
He could do better
The rooms are fine and well presented
The two bedroom unit works well and the coffee pod machine is great
It’s quiet and easy to sleep
Heaps of free parking
Good location
The price we paid was a 25% discount special rate but was still at the high end
Would I stay there again?
Probably not
Check-in was smooth and friendly thanks to Jessica, who confirmed our details and arranged a portacot for our toddler. The room itself was spacious, modern, and comfortable, with a coffee machine which was a plus. However, our first-floor room had very limited views.
We were disappointed by the $15 per day parking fee, which we don’t recall being clearly communicated when booking. Nearby accommodations along Marine Parade offered free parking, which made this feel poor value.
The bathroom was extremely cramped, particularly the toilet area, and did not match the photos online. It was difficult to use, especially with a toddler, who even bruised her hand due to the vanity being so close. Staff were apologetic but could not offer an alternative as the hotel was fully booked.
Breakfast food was decent, but the menu didn’t change over 5 days and the coffee was consistently cold. Our first breakfast experience was also unpleasant due to a rude and dismissive restaurant attendant regarding breakfast entitlements, which was handled poorly and left us uncomfortable.
Overall, some positives, but the bathroom layout, parking cost, and breakfast experience meant the stay didn’t meet expectations for the price.
The location doesn’t seem like much, but it’s walkable to the city centre (shops, restaurants, bars, etc) and waterfront.
Unfortunately we had issues with the lighting in the room, but the staff were super helpful and gave us access to the adjoining room.
The only complaint we had was the noise. The walls and windows didn’t do much to block out the street noise or noise from rooms above.