KFC Napier South

Really pissed off. Just spent $95 on KFC
Received cold soggy chips
Dry chicken
Soggy burgers
Never received my popcorn chicken that cost me $11.
Napier KFC has never been good.
Won't ever be back.

Automated order system declines the order but money disappears from account. Staff were absolutely useless. Wanted emails of the transaction instead of just fixing it on the spot.

Won't be coming back again.

I had a great experience at the Napier KFC! The food was fresh, hot, and exactly what you expect from KFC The staff were friendly and efficient and my order came out quickly without any mistakes.

The restaurant itself was clean and well-maintained, which made dining in really comfortable. It’s clear the team takes pride in keeping things running smoothly.

Overall, a consistently reliable spot for a quick and satisfying meal. I’ll definitely be coming back again!

Absolutely wonderful experience! The staff - especially Skyelah I think her name was - were so welcoming and friendly. They got my order out nice and quickly and the food was hot and fresh. Everything was tidy and clean and I can tell the staff love working there with how much laughing there was and the friendly and light atmosphere coming from the kitchen. Absolutely recommend and skyelah deserves a reward and praise for her fantastic work ethic!!

I’ve had good KFC and Napiers is sad, everyone else’s reviews on here mostly say the same thing and they are right. I should have known better seeing an empty drive thru on a Saturday night, can’t be a good sign, but thought maybe we would get some fresh chicken considering we were practically the only customers there. It looks like some of the high reviews are possibly from staff to hopefully try and make the ratings be more appealing but you can’t ignore all the 1 star reviews. This drumstick I pulled out had no bottom just straight bone and the rest of it wasn’t even in the box, random spoons thrown in too? Not sure what that’s about? No good a spoon if it’s covered in grease anyway might as well use my hands! and check out that grease! Batter ratio was barely a ratio, make sure you check your bags before you leave, we received two potato’s and gravies instead of two chips with our wicked feast. I put a ticket through to KFC on their website so let’s see if they have anything to say for themselves. They seriously need management to come and sort this establishment out. Considering this is one of the more expensive take outs you can get, it feels like it’s not worth how much it costs.